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Reference Service:
Notwithstanding library catalogues and various other aids available for exploiting the library resources, users would frequently need some personal assistance in understanding the shelf arrangements and in locating documents, and more importantly, specific Pieces of information. It is customary to provide assistance in such circumstances which is considered one of the most important tasks of libraries and information centres. However , assistance in location specific pieces of information is generally called reference service. Unit 5 of this course is fully devoted to reference service.
Question 1: (a) Explain the basic philosophy behind quality management systems such as those specified in ISO 9000:2000 series. (b) Discuss how an effective quality manageme
QUESTION 1 Describe Michael Porter's five generic strategies QUESTION 2 You have been assigned the responsibility to carry out a SWOT analysis in the organization you a
QUESTION 1 Apply Porter's Five Forces Model to UTM explaining how it can be used by the University to assess the attractiveness of the Tertiary Education Sector QUESTION 2
C ontract close-out: Contract close-out begins with checking for physical completion, i.e., whether all services have been performed and products delivered. Closeout
S pontaneous or intentional Most of the Communities of practice begins without any intervention or the development effort from the organisation. The members spontaneously join
what would egypt gain from entering GCC region?
The excellence theory is a general theory of public relations that resulted from a 15- year study of best practices in communication management funded by the International Associat
Pre-requisites for a Union Catalogue Compilation of a union catalogue is possible only through library cooperation. Any such compilation should be very clear in the beginning
Question 1 The event manager plays a pivotal role in event management company. Discuss his role and explain the important steps he has to take to ensure a successful event
Question 1: (i) Explain the relationship between the Front Desk and the Reservations Department. (ii) Enumerate the various steps in the reservations process and explai
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