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Objectives
After reading this unit you should be able to:
1. List means of communication stating when each would be appropriate,
2. Recognize and produce suitable written communications in given circumstances,
3. List some of the uses of the computer for filing and keeping records together with any drawback,
4. Identify different channels of communication at the workplace and recognize their use, and
Recognize your place in the work-team and be aware of the areas of responsibility.
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Karen Lavale, the Human Resource Manager of Mika Ltd, recently called a meeting with Vik Shah, the Marketing Manager, in view of clarifying some issues which she deemed important.
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