User Account

All Pages

Grand wines, Project Management

Assignment Help:
Case study – Grand Wines
You are an employee of Grand Wines Ltd and project leader of a proposed project to equip each of the company’s 20 sales representatives with a wireless data entry device by which they could instantly communicate customer orders to the company’s central sales database in Sydney. The sales representatives operate over all areas of NSW and service around 400 independent wine and liquor stores in the state.
Currently, the sales representatives complete customer orders manually and after leaving a copy with the customer, they forward the customer orders by mail or fax to the sales department in Sydney, where the orders are entered into the sales database and processed through the inventory system for shipment to the customer.

The problems with the current process are:

• At least one-day is lost in supplying customers with products because of the delays in getting orders into the system.

• Sales representatives do not know the latest inventory position of their products when they accept orders from the customer. Delays in delivery can result when orders are placed on “back-order” because of a lack of stock.

• Orders are often “lost” or entered into the sales database incorrectly through human error.

• The sales representatives and many customers are dissatisfied with the current situation. Competitive wine companies have improved their order systems and are outperforming Grand Wines Ltd in terms of delivery speed, order accuracy, availability of ordered stock and overall customer satisfaction.

Your CEO has stressed the importance of the project to the company and asked you to use your skills as a project manager to make sure the project is successful by following the relevant project management processes.

You have been assigned a project leader of this project. Your manager has given you guidance that the project needs to be completed within 6 months and that costs should be minimised wherever possible.

Related Discussions:- Grand wines

What are the steps towards managing change, Question 1: (a) Outline so...

Question 1: (a) Outline some of the management principles that Project Managers need to adopt while managing a project team. (b) Resistance to change is inevitable, and th

Disadvantages of fms, Disadvantages of FMS Limited ability t...

Disadvantages of FMS Limited ability to adapt to changes in product Substantial preplanning and capital Tooling and fixture requirements

Evaluating initial architecture, o Are the goals and philosophy of the arch...

o Are the goals and philosophy of the architecture explained? o Are assumptions and dependencies influencing the architecture identified? o Are architecturally significant re

Identify a governmental and a not-for-profit program, One of the characteri...

One of the characteristics unique to governmental and not-for-profit organizations is the inability to eliminate unprofitable activities. Clearly, in the case of these activities,

Explain what is public-private-partnership, Question : (a) Explain wha...

Question : (a) Explain what is public-private-partnership (PPP)? (b) What are the benefits of public-private-partnership? (c) Explain the different forms PPP arrangeme

Explain cost effective design, Question 1: "One of the main challenges ...

Question 1: "One of the main challenges of hotel management today is the rapid changes in customer requirements, trends and tastes, resulting in the necessity for frequent exte

Why undertaking competitive analysis is important, S is enrolled on T Compa...

S is enrolled on T Company's management development programme.  Although S has a financial background, the aim of the management development programme is to help him to gain a bett

How to measures customer satisfaction for the product, Quality ultimately i...

Quality ultimately is calculated in terms of customer satisfaction.) Surveyed before product delivery and after product delivery (and on-going on a periodic basis, using standar

Risk management responsibilities, Risk Management Responsibilities   Ea...

Risk Management Responsibilities   Each and every person in the project team has a responsibility of performing a particular task and must indulge in risk management process. T

BCG matrix Of MCB bank., i wannt to know the BCG mAtix of MCB bank ..

i wannt to know the BCG mAtix of MCB bank ..

Write Your Message!

Captcha
Order Assignment

Featured Services

Order Now

Popular Subjects

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

Submit Assignment

Academics

Major Subjects

Majors

Get In Touch

whatsapp: +91-977-207-8620

Phone: +91-977-207-8620

Email: [email protected]

TERMS & POLICIES

HELP & SUPPORT

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd