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Question A List the different approaches to Quality. Describe Juran's views on Quality
Question D a. Explain the factors determining the customer satisfaction. b. Define Design Quality, Expected Quality and Actual Quality and how they influence the customer satisfaction
Question C Write short notes on: a. Quality Function Deployment (QFD) b. Tolerance design
Question D a. Describe Quality Assurance b. "The quality audit is a management tool used to evaluate, confirm or verify activities related to quality. A properly conducted quality audit is a positive and constructive process" Discuss.
Question E a. Explain the main features of Quality Control and Inspection b. Describe the key role of Enterprise Decision Making
Question F Describe the importance of service quality. Describe the measurement of service quality
Question 1: Set up a cost control system for a newly established hotel. i) Explain how you would proceed. ii) What set of documentation you will require and wh
Question 1: Which one of the different approaches to organisation and management would you select as most relevant to the analysis of a particular work situation in the tourism
We have completed the review of the elements in the retirement planning process. We will conclude Part I with a case assignment, which require students to apply what they have lear
why is it important for managers to understand macro economics
QUESTION 1 (a) In many parts of the world, health problems and diseases have been caused by discharging untreated or inadequately treated wastewater. Discuss comprehensively p
Requirements for direct contracting Let us now look at the requirements for direct contracting: The requirement of direct contracting should be such that it can be ju
Approach of Readers for Documents: As stated earlier, documents can be arranged in libraries on the basis of the colour of the binding, the size, the language, the year of pub
QUESTION World heritage sites are identified as sites of outstanding global values that should be preserved for all humanity. Sites will be preserved for future generations and
Objectives of Resource Sharing The objectives implied in resource sharing activity are very idealistic in nature. They are mainly aimed at providing convenient access to info
Question: A company faces a decision with respect to a product (code named M997) developed by one of its research laboratories. It has to decide whether to proceed to test mark
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