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Question A List the different approaches to Quality. Describe Juran's views on Quality
Question D a. Explain the factors determining the customer satisfaction. b. Define Design Quality, Expected Quality and Actual Quality and how they influence the customer satisfaction
Question C Write short notes on: a. Quality Function Deployment (QFD) b. Tolerance design
Question D a. Describe Quality Assurance b. "The quality audit is a management tool used to evaluate, confirm or verify activities related to quality. A properly conducted quality audit is a positive and constructive process" Discuss.
Question E a. Explain the main features of Quality Control and Inspection b. Describe the key role of Enterprise Decision Making
Question F Describe the importance of service quality. Describe the measurement of service quality
Relation to other Terminologies in Library Science: Classification is a vital discipline in the field of library and information science and pervadesall the other sub-fields o
Question: (a) What are the quality dimensions a consumer looks for in a product? (b) Deming's 14 points plan is a complete philosophy of management. Give an outline of ten
1. What instructional technology and techniques does research prove are beneficial? Detrimental? 2. Does moving students from single-gender education to co-ed increase student achi
Reference Services: Reference services help the user define and identify his query correctly, bearing in mind how he intends to use the information, since this can affect the
Question 1 Write a long note on the various kinds of listening 2 Write a note on non-verbal communication and the categories of non-verbal communication
Supplies The supplier is responsible for the delivery of goods/services that are ordered/contracted to him as per the order. However, purchaser has to ensure the goods are del
LIGHTING AND POWER-PHYSICAL PLANNING OF LIBRARY-LIBRARY MANAGEMENT The main activity in a library is reading for which adequate lighting is essential. Poor light strains the e
What are the three approach to the short-term financing problem and provide relevant examples for each ?
Question 1 Write break down or corrective or remedial maintenance. Question 2 Explain the planning principles in maintenance management, Question 3 The principles used i
how will you influence people to strive willingly for group objectives in your organization(target based industry)?apply your inerpersonal influence through communiction process to
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