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Question 1:
(a) Support systems are essential in the change process. What are the different levels at which support has to be initiated, developed and nurtured?
(b) Why is there a need for an ongoing monitoring of the change process? How can this be carried out?
Question 2:
(a) Distinguish between the internal and external environment in which organisations operate.
(b) What are the reasons why organisations at times bring in an external agent to carry out the change process? What are the potential drawbacks of such a move?
Drawbacks There are certain drawbacks and disadvantages also in centralization of processing. 1) Some libraries may not be able to afford the operational costs involved.
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Comparative and Evaluative Survey: Comparative Survey: Let us suppose, you wish to compare the "perceived needs of rural and urban women in order to find similarities
User Groups and Their Specific Needs- Information behaviour: A User Groups and Their Specific Needs You will see in details, in Unit 5, Section 3.1, the different user groups
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