Question 1:

Job analysis and job design are the basis of an effective and efficient human resource management. Explain how job analysis and job design lead to effective and efficient planning and recruiting, selection, training and development. Use industry examples to support your answers.

Question 2:

Explain the principal types of rating systems used in appraising performance and state why performance appraisal is still not used to its optimum as a human resource management tool?

Question 3:

Explain the steps and identify options for establishing pay structures.

Question 4:

Describe why a hospitality organisation has the duty of ensuring a safe and healthy working environment for its employees and how the HR Management helps in ensuring this.

Question 5:

Show the top five causes of turnover and elaborate on several methods for reducing turnover.