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Explain about the measuring of retaining customers.
The measure of retaining customers is given below:
Cost of losing a Customer: Attracting customers is of no employ unless you identify the art of keeping them. Customers can be retained only when the products meet their expectations. When they are satisfied along with the performance of the products, they may talk regarding them to others. Conversely if they are dissatisfied, in that case they may stop using the products and talk negatively to others concerning them. A term of month is the strongest medium for communicating along with potential customers; this might cost a company heavily when there is negative talk regarding the company or its products when a company can suffer customer attrition. Thus, it must pay close attention to the defection rate that is the rate at that they lose customers.
What is marketing transaction? A marketing transaction is one in that the buyer and the seller, not individual of the nature of the product, skill mutual satisfaction the selle
In marketing the concept of 'physical evidence' refers to some form of reassurance of service quality before purchase.
What is the role of structural ties by retaining customers of a firm? Structural Ties: With the intention of attract new customers and retain old one time, companies ind
MARKETING PRINCIPLES MKTG 305 Break-even Assignment Often a firm will calculate the break-even point for a price. That is, if we set the price at $X, then how many units will
1;6;15;28....Calculate the general term for this sequence.
why the managerial functions must be sequential in naturek question #Minimum 100 words accepted#
The ways to position the brand are: Use situations: the marketer can identify use situations for his brand or the product and analyze customer perception of existing competit
what are the challenges that a production manager faces?
Question 1: (a) Describe a Press conference. (b) A Press Conference could be planned well in advance to make it effective. Several elements should be considered to make it s
Explain in detail about the Direct marketing Direct marketing seeks to target individual customers with intention of delivering personalised messages and building a relationshi
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