Evaluate the effectiveness of a team, and team work.

Identify the monitoring evaluation and control methods used in your selected organization and explain the techniques used to measure the effective performance in your selected organization. 

Explain the role of coaching, counseling and mentoring in improving performance in general terms.

Explain the term Conflict and its types and briefly explain how it could be positively managed.

Explain the disciplinary and grievance situation using a real work problem in your selected organization.

Explain the stages of the process, the knowledge and the behaviours needed at each stage.

Evaluate the effectiveness of each stage using peers and the other parties of the organization.