Question 1:

Which one of the different approaches to organisation and management would you select as most relevant to the analysis of a particular work situation in the tourism industry? Give an assessment of the contributions and limitations of your selected approach.

Question 2:

Assess the practical value to both the student and the manager of adopting an open systems view of organisational analysis.

Question 3:

Discuss the importance of organisational culture for effective organisational performance. Support your answer with relevant industry examples.

Question 4:

Why do you think that increasing attention is being given to the quality of working life? If you were the manager of a tourism organisation, detail the main areas in which you could take action in order to improve the quality of working life of staff.

Question 5:

Discuss the main situational variables which are likely to influence the most appropriate form of managerial leadership behaviour. Detail three different work situations in which a different style of leadership is likely to be most effective?