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QUESTION 1
(a) Explain the term "Team".
(b) Elaborate on the characteristics of effective teams.
(c) Discuss the benefits of effective teams to an organisation.
QUESTION 2
(a) Explain what are the essentials for effective oral communication?
(b) You have been invited to attend a job interview as an interviewer. Explain the preparations that you would make prior to attending the interview.
QUESTION (a) Communication flows up, down and across the chain of command. Explain the major differences between vertical and horizontal communication channels. (b) Identify
QUESTION 1 (a) List four characteristics of effective "Business Messages." Explain briefly each characteristic with examples (b) Comment on the five benefits of effective co
Performance of Ernest & Young in the Industry Earnest and Young is performing well in the professional service industry, because it mainly use the innovative product concept
Porter Five Forces of Professional Service Industry The analysis of industry can be done through porter five force models to analyze competitive position. In this industry, i
Corporations were formerly run solely in the interest of the shareholders. Things have changed; we are now witnessing growing concern for multi stakeholders. (a) Illustrate an
Using illustrations, show how any one dysfunction in the above management functions might affect the effectiveness of an organisation.
The natures of the production process the product design and production planning and plant layout have signification affect on inventory policy. a. Degree of Specializati
Describe the three stages of change. Why is it critical that each stage be fully implemented before moving to the next? Provide concrete, detailed examples and explain how each fit
You are a manager in the investment industry, whose role is to provide investment portfolio advice and managementto a client, who is your investorprincipal. You should identify t
What are the principal objectives of Total Quality Management? The principal objectives of TQM are: a. Customer Focus as Customer Delight. b. Continuous enhancement as a
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