Differentiate between tall and flat organizations, Business Management

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QUESTION

(a)

(i) What is information overload? Illustrate your answer through a practical example.

(ii) How could each of the factors below contribute to information overload? Supply instances to support your answers.

  • Number of incoming messages
  • Uncertainty in the environment
  • Unpredictability in the messages
  • Quality of decisions

(b)

(i) Differentiate between tall and flat organizations.

(ii) Explain information overload in each organization.

(c) Identify the communication directions relevant to the following channels:

  • Appraisal interviews
  • Exit interviews
  • Conferences
  • Performance evaluations

Give reasons for your answer in each of the above.


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