Describe using examples what you understand by performance, HR Management

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Question:

Training needs analysis - process of collecting data that allows an organization to identify and compare its actual level with its desired level of performance. Performance will be interpreted as meaning the skills, knowledge and attitudes necessary for staff to do the job effectively and achieve the organisation's objectives.

(a) Using a concrete example explain carefully the process involved in TNA.

(b) Describe using examples what you understand by performance.

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