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Quality Management Principle
1. Define the term Quality.
2. What is the objective of Reliability? Discuss various issues involved in ensuring Reliability.
3. What are the basic principles of overall Software Quality?
4. Who proposed EFQM Excellence Model? Discuss in brief.
5. How cost of a software contributes to the quality? Discuss.
explain and use appropriate tools and techniques for conducting an internal appraisal
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