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Question 1:
Explain briefly the seven elements of the negotiation process known as the Seven Pillars of the Negotiational Wisdom which need to be considered before and during negotiations?
Question 2:
(a) Define BATNA.
(b) Show down some important characteristics of BATNA and show how influencial they are in negotiations.
Question 3:
What are the "five tests" that negotiators should undergo when struggling to decide whether a given behaviour is ethical when negotiating? Comment on each one of them.
What are the uses of control chart? Control chart: It is a daily graphical presentation of the collected information. Therefore information pertains to the measured or ot
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