Define the Social values - Recognizing Cultural Differences?

• Formal rules of etiquette (exp table manners) are explicit and well defined.
• Informal rules are learned through observation and imitation. Exp

(i) Attitudes towards work and success - do they emphasize hard work and material success?

(ii) Roles and status - the way top management is addressed eg Mr Roberts or using title 'president' 'manager'

(iii) Use of manners - exp 'How was your weekend?' is a common way of making small talk in U.S.  but sounds intrusive (busybody) to people where business and private lives are separate.

(iv) Concepts of time - do they follow time very strictly and are very punctual (Japanese) or being late is considered acceptable.