Question 1

"Negotiation is a powerful method for resolving conflict which needs skill, and experience. Negotiation will be viewed as either hard or soft. It will be a positional or a principled method."

(i). Differentiate between hard and soft negotiation

(ii). Differentiate between the principled and positional negotiations

(iii). Discuss how power impacts on a negotiation process

Question 2

Assess the OODA Loop critically as a decision making model in organisations?

Question 3

"Distrust can be further sub categorized under Calculus Based Distrust and Identification Based Distrust. Critically discuss the difference between CBD and IBD using relevant examples to illustrate your answer.