customer service, HR Management

Assignment Help:
AsConsider the job of a customer service representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to design this job to make it efficient?


Related Discussions:- customer service

Recruitment & Selection, An organisation would gain from a strategic approa...

An organisation would gain from a strategic approach to recruitment and selection.Discuss

Recuitandselectcandidatestofilldefinedposition, Drawadiagramshowingthefives...

Drawadiagramshowingthefivestepsintheselectionprocesss

Explain the important aspects of the definition, Question: (a) Define c...

Question: (a) Define communication, and explain the important aspects of the definition. (b) Describe the communication flow in organisations. Illustrate using an example f

Human resource planning, Q. Human resource planning? Human resource pla...

Q. Human resource planning? Human resource planning essentially involves forecasting personnel needs, assessing personnel supply and matching demand supply factors trough perso

Managerial communication-human resource management , Managerial communicati...

Managerial communication Managerial communication is communication that occurs as part of the formal organizational hierarchy. Vertical communication occurs between superiors a

Job rotation, Job Rotation Job rotation means the periodic shifting of ...

Job Rotation Job rotation means the periodic shifting of a worker from one task to the other with same skill requirements. While providing variety (Which can increase motivatio

Job requirement job analysis, what are job requirement job analysis activit...

what are job requirement job analysis activities in sitara chemical industries Ltd

Model of SHRM, WHAT IS THE MODEL AND FRAMEWORK OF SHRM?

WHAT IS THE MODEL AND FRAMEWORK OF SHRM?

STUDY THE SALARIES PAID, COLLECT THE DETAIL ADOUT SALARY BY THE FOLLOWING A...

COLLECT THE DETAIL ADOUT SALARY BY THE FOLLOWING AREAS: S.NO DETAILS 1 MEDIAN SALARY BY JOB 2 MEDIAN SALARY BY YEARS OF EXPERIENCE

Components of an international compensation program, Question 1: a) Und...

Question 1: a) Under which contexts would someone be termed a "global manager"? b) "A global manager is more a state of mind which embodies an openness and willingness to

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd