Customer relationship management applications, Business Management

Assignment Help:

Using the diagram below, describe how legacy systems have contributed to the emergence of information islands within large organisations. What are the information flow problems for organisations? What are the implications for CRM applications in particular of the emergence of information islands? How does Enterprise Architecture help organisations eliminate "islands of information"? Use either the Zachman framework or the The Open Group Architecture Framework (TOGAF) to illustrate your answer.

 

1804_Enterprise Architecture process1.png

 

Legend:

EL - Enterprise Level

DL - Domain Level

F - Functional Level

SF- Sub Functional Level

AF- Atomic Functional Level

A - Application Level


Related Discussions:- Customer relationship management applications

Predictive maintenance, This is a modern concept having excellent future...

This is a modern concept having excellent future prospects. Maintenance is more relevant with palnt and machinery of mechanical design having more number of moving parts.

Impacting upon intercultural communication, QUESTION 1 Distinguish betw...

QUESTION 1 Distinguish between the three broad theoretical frameworks that attempt to provide an explanation and understanding of communication and culture. QUESTION 2

Global economic crises, Global Economic Crises                     Th...

Global Economic Crises                     The current economic crisis has affected many countries in Europe as well as many countries in the world over. Micro credit institu

BUSINESS PLAN, L NEEP HELP TO DETERMINE THE PRICE OF CONCIERGE SERVICE TO T...

L NEEP HELP TO DETERMINE THE PRICE OF CONCIERGE SERVICE TO THE SENIORS AND NURSING MOTHERS

Left or right?, whom do you think rajender will eat with ?why?

whom do you think rajender will eat with ?why?

Determine the cost and profit of product, You have decided to sell some goo...

You have decided to sell some goods at a local music festival. You have hired a sales stand for $500. Your cost per item is $3 and you will sell each item for $5. When you did your

Times series, explain time series and its usefulness

explain time series and its usefulness

Caselets, What should Mr. Sharma have done to avoid the misunderstanding?qu...

What should Mr. Sharma have done to avoid the misunderstanding?question #Minimum 100 words accepted#

Maintanace, as an enterpreneur ,if given 50000 what business would you do?

as an enterpreneur ,if given 50000 what business would you do?

Difference between qualitative data and quantitative data, What is the diff...

What is the difference between qualitative data and quantitative data, provide an example of each - First of all, the Quantitative data comprises of figures as well as frequen

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd