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QUESTION 1 a. What is CRM? b. Why is CRM important in a service organization? QUESTION 2 What are the various behavioural styles which may be exhibited by a customer
Technology has transformed organisations, industries and ways of doing business. Explain the reasons for the growth of business-to-consumer (B2C) trading through onlin
meaning n stages
what is meant by routing?
What do you mean by Line and Staff Organisation? Line and Staff Organisation: When the industry grew within size and complexity, the line executives could not carry
QUESTION Instruction- Read the following case study and answer the questions below Wesley, a newly appointed room attendant supervisor's, productivity has not been as expe
Question 1: (a) Define Industrial psychology and explain some of the major environmental challenges that are facing the organizations and management. Briefly describe these
Solar Power Plant: Nowadays, renewable energy sector is growing rapidly as demand of the renewable energy services are increasing rapidly that refers the growth in this sector
Evaluating Capital-Expenditure Proposals at Biotechnique Chemicals In submitting a project for senior-management approval, the proposers had to identify it as belonging to one
Compare and contrast the use of an OLTP (Online Transaction Processing) and an OLAP (Online Analytical Processing) system in an enterprise. Provide examples to illustrate the dif
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