Write claim letter to the company

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Reference no: EM133261709

Question: A Claim Letter is essentially a complaint letter. Think of a time when you have been dissatisfied with a product you purchased or service you received. Try to think of an incident that happened in the last year or two, so that the events are still fresh in your mind. Using the actual details of your experience, write claim letter to the company or person responsible. Be sure to:

- Summarize the problem. Only include the details that help you make your case. Don't give a blow-by-blow description of what happened.

- Be sure to state what you are requesting (refund, credit, etc.)

- Include all information necessary for reader to help you (Order Number, Date of Order, Account Number, Amount of Refund, etc.)

- Avoid anger or any other emotion.

Use block letter format for this assignment. You can find an example of it in the Formats link. I realize that most customer complaints today would be made by email or through a website--but we're using old-fashioned letter format here, so that we can start getting familiar with that format.

Try to find the name of a person to write to. If you can't find one, use a title or department, like Customer Service Manager or Customer Service Department. If that doesn't feel appropriate, you can always use To Whom It May Concern. Since a letter requires an address, please use an actual address. If you can't find one, you can make one up.

Reference no: EM133261709

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