Write a bad-news message to your customer

Assignment Help Management Theories
Reference no: EM133201987 , Length: Word count: 2 Pages

Assignment Question(s):

Part1: Writing Exercise

1. In the role of a senior decision-maker in your business, write an announcement for your employees on one of the following subjects:

a. On-site smoking

b. Changes in working hours

c. Overtime

d. Or early retirement.

2. Write a bad-news message to your customer informing him/her that their claim was rejected.

3. Consider firing one of your employees. What communication channel would you choose to inform him/her about your decision and why?  

Part 2: Critical Thinking

Here is a portion of an online forum about a company's performance review system:

(1) Jackson: Our current performance review system really isn't working well. Can you all share your major concerns with the current annual system and share what you view as the benefits of a quarterly review system?

(2) Cynthia: It really doesn't matter what we think about the review system. Management won't listen to us anyway.

(3) Erin: Do any of you know when the next team meeting is? I have it on my calendar for next Monday but that's Labor Day. Pretty sure that's not right.

(4) Nigel: Whether our reviews are annual, quarterly, daily, or hourly, we never get evaluated fairly, especially in our department. Wayne has his favorites.

(5) Vilma: I don't think we should change anything. I think our human resource team is all knowing and has created a perfect system. I'm motivated to improve my behavior every single time I get my annual review back. It's always the happiest day of the year! Of course, if we had a quarterly system, we could have four happy days per year. Food for thought.

Read the sample forum and answer the following questions:

a. What is the primary problem with section 2of the forum?

b. What is the primary problem with section 3 of the forum?

c. What is the primary problem with section 4 of the forum?

d. What is the primary problem with section 5 of the forum?

e. How to turn this forum into an effective one? 

Reference no: EM133201987

Questions Cloud

How that can affect a business : Going over different legal issues such as copyright law and how that can affect a business and what they can do to solve it
Reflection on movie the help : Consider doing a quick review on the following topics: form, style, motif, Narrative and Genre, and Mis-en-Scene (all aspects of it). Give examples from each ca
Identify newsworthy macroeconomic indicator : Identify at least one newsworthy macroeconomic indicator or policy that is important for the industry to monitor, e.g., GDP, unemployment, inflation rates.
Examine the mccurry restaurant sign : Examine the McCurry restaurant sign (Pictures and videos of the McCurry restaurant sign are available via the About McCurry
Write a bad-news message to your customer : Consider firing one of your employees. What communication channel would you choose to inform him/her about your decision and why?
Time to get real : In your journal, answer the questions posed in Time to Get Real! Chapters 1, 2, and 3 about interests, joy, and personal values. In the discussion forum, share
Discuss at least one infectious disease : PHC - 261 Occupational Health Assignment - Occupational Medicine Secrets Discussion, Saudi Electronic University - Discuss at least one infectious disease
Describing the milestone from point of view : A milestone can be a first job, a first date, an early memory, a birthday, a gradua a success, and so on. It should be something that you have personal knowledg
How ideas might be applied to life circumstances : How these ideas might be applied to your life circumstances and the choices you may make on a day-to-day basis relative to issues of gender equality, examine th

Reviews

Write a Review

Management Theories Questions & Answers

  Learning in action

Learning contract proposal that will form the basis of your learning contract report.

  Change is the only constant

"Change is the only constant " Evaluate the different types of change that have occurred in Sony.

  How do advertisers try to use group influence

How do advertisers try to use group influence?  Will you find any specific examples and explain the relevant theory of group behavior and influence?

  Case study:saving sony

You have been appointed by Sony as a consultant on change management. Advise Sony on how they could implement the change by using the various theories of change you have learnt.

  How the stock market works

The purpose of this project is to help you to gain an understanding of how the stock market works and of the relationship between theory and practice.

  Find the optimal production quantities

Find not only the optimal production quantities, but also the optimal total cost.

  Describe the management process

Describe the management process and identify the skills required to manage business organizations.

  Case study : bert''s bonsai and aquatic sport museum

Case Study : Bert's Bonsai and Aquatic Sport Museum Prepare a knowledge management system.

  Knowledge management techniques

Demonstrate understanding of the many-sided nature of knowledge management

  Theory of transtheoretical model

Demonstrate understanding of the many-sided nature of knowledge management

  Write a paper on historical trends of management

Write a paper on Historical Trends of Management.

  Theory of reasoned action

Theory of Planned Behavior and Integrated Behaviors Model

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd