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1. List and describe common steps in the evaluation of vendor proposals. Construct a checklist with support for each item that you have included.
2. Why do companies use Service-Level Agreements (SLAs)? Give your answer as if you were making a presentation to an executive team for a decision.
3. When should benchmarking be used? Convince the buyer of a BPO contract that benchmarking is a good investment.
4. What is the Worker Adjustment and Retraining Notification Act of 1988 (WARN)? Defend the use of the WARN Act in the BPO process.
5. Should you write international outsourcing contracts any differently? Why or why not? Justify why the lawyers of the company should seek outside consulting when writing international agreements.
6. List two of the objectives for using an SLA. Propose to the customer why it is important to include them in the contract.
The equation y = 0.004x - 0.40 can be used to determine the approximate profit, y in dollars, of producing x items. How many items must be produced so the profit will be at least $1402?
Your insurance stipulates at least one system must be working 9989 times out of 10000. In order to achieve that level with two independent systems, what is the maximum probability of failure allowed for a single system?
What is the composition in mole fractions of a solution that has a vapor pressure of 37 torr at 20 ^circ {rm C}?
A skirt and a blouse together cost $ 81. The skirt cost $ 7 more than the blouse. Set up a linear equation and then solve. Show work.
Use the coordinates (1997, 1.26) and (2006, 2.31) to find the slope, or rate of change, between th two points. Describe how you arrived at your answer.
If a 1500 dollar refrigerator depreciates completely in 11 years, find a formula for its value as a function of time,x ,in years.
A bill has just been introduced in the Legislature, with wide bi-partisan support, that would create a database for creating a "network" of information by which to track non-documented workers and potential terrorists. The information that would b..
an economist wants to estimate the mean income for the first year of work for a college graduate who has had the
What is the annual rate of return for this investment?
Sketch all the nonisomorphic, simple graphs that have 5 vertices and 5 edges.
If each digit in an integer is greater than the digit to theleft, the integer is said to be "monotonic". For example,12 is a monotonic integer since 2 > 1. How many positive two-digit monotonic integers are there?
susan purchased municipal bonds which yield 8% annually and certificates of deposit which yield 9% annually. If Susan's initial investments amount to $10,000 and the annual income is $880, how much money is invested in bonds and how much is invest..
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