When request for information on clients condition

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When a request for information on a client's condition is made, the responsibility of the HCA is to explain that this is not your area of responsibility and there is nothing you can do to help tell the person making the inquiry to call back and make an appointment to talk to a nurse ? refer the person making the request to the health-care professional in charge of client care ask to see proof of guardianship and, if this is the legal guardian, give this person the client's chart to read.

Reference no: EM133751422

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