What steps would you take to resolve situation

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Reference no: EM133878859

Question

Miss Collins has been receiving her Diovan-HCT 160 mg/12.5 mg prescription regularly for the past six months. She picks up three months (90 tablets) supply each time. On this occasion she returns to the pharmacy and says that she is missing one box.

Note: You stock Diovan-HCT in boxes of 28 (2x14 strips).

1. What steps would you take to resolve this situation with the patient?

2. What suggestions could you make to ensure that this situation doesn't occur again?

Reference no: EM133878859

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