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Question: Customer engagement refers to the connection that exists between the salesperson, the selling firm, and the customer. As a customer, how do you engage with companies in your personal life? To what extent do you use technology? How might this knowledge affect the strategies these companies employ when engaging with you?
Think of the relationships you maintain in your personal life. Discuss the similarities and potential differences that exist between these personal relationships and sales relationships.
Describe a previous interaction you have had with a salesperson whom you considered to be questionable from an ethical perspective. How did your concerns affect how you interacted with this person? Would you be comfortable entering into a long-term relationship with this person? Why or why not?
In your experience, what is the most common reason that presentations fail? If you gave a sales presentation tomorrow, what steps would you take to make sure the presentation was a success?
What nonverbal communication signals have the most impact on you as a customer? If you started a new job as a salesperson today, which nonverbal communication signal do you think you would struggle with the most? Explain your answer.
Learning contract proposal that will form the basis of your learning contract report.
"Change is the only constant " Evaluate the different types of change that have occurred in Sony.
How do advertisers try to use group influence? Will you find any specific examples and explain the relevant theory of group behavior and influence?
You have been appointed by Sony as a consultant on change management. Advise Sony on how they could implement the change by using the various theories of change you have learnt.
The purpose of this project is to help you to gain an understanding of how the stock market works and of the relationship between theory and practice.
Find not only the optimal production quantities, but also the optimal total cost.
Describe the management process and identify the skills required to manage business organizations.
Case Study : Bert's Bonsai and Aquatic Sport Museum Prepare a knowledge management system.
Demonstrate understanding of the many-sided nature of knowledge management
Write a paper on Historical Trends of Management.
Theory of Planned Behavior and Integrated Behaviors Model
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