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Customer Service Module Assignment-
1. How can the use of humor aid in the motivation of employees?
2. What is the difference between needs and wants?
3. List some of your own needs and wants. Which needs and wants do you find the most motivating?
4. What are some of the motivating factors found to be common among adults?
5. Which motivating factors are the most important to you individually?
6. What factors can cause low morale?
7. Why do you think that so many people have a poor self-concept?
8. Perform your own self-assessment.
9. How can a healthy diet enhance an individual's self-concept?
10. What can be done to increase self-motivation?
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Write a paper of no more than 700 words discussing the research principles found in the assigned reading and their application to research in human resources. Include the following in your paper:
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