Reference no: EM13868564
Customer Service Module Assignment-
1. Identify five qualities of a good leader.
2. List and explain four things that can be done to show leadership without position.
3. Why are many of the companies that are recognized for providing outstanding customer service known for their outstanding leadership?
4. Explain an interdependent environment. How important is it?
5. How seriously should an organization regard its informal leaders?
6. List some characteristics of excellent leaders.
7. Why are so many individuals in leadership such poor leaders?
8. Have you seen individuals who establish goals accomplishing them? Do you set your own goals?
9. What is a job aid? Create a job aid that would assist your internal or external customers.
10. What does leadership without position mean?
What is the difference between needs and wants
: How can the use of humor aid in the motivation of employees? What is the difference between needs and wants? List some of your own needs and wants. Which needs and wants do you find the most motivating
|
Objective of project is to design a speed reducing
: The objective of this project is to design a speed reducing (torque increasing) gearbox for an industrial saw that will be used to cut formed steel tubing. Your design team is required to specify the associated shafts, rolling element bearings, ke..
|
Events likely to shift the supply curve or the demand curve
: How is each of the following events likely to shift the supply curve or the demand curve for fast-food hamburgers in the United States? The number of teenagers in the economy falls due to population aging. Mad cow disease, a rare but fatal medical co..
|
Construct the world relative supply curve
: Construct the world relative supply curve and determine the equilibrium relative price. How do the gains from trade compare with those in the case described in problem 4?
|
Identify five qualities of a good leader
: Identify five qualities of a good leader. List and explain four things that can be done to show leadership without position
|
List and define the five methods of communication
: List four words to use and four words to avoid. List and define the five methods of communication. What factors can cause people to have poor listening skills? What characteristics can an individual's voice reveal about him or her
|
Calculate the bmep-overall efficiency
: The ambient conditions for the test were 20 deg. C (68 deg. F) and 1 bar. Calculate the bmep, the overall efficiency, and the air-fuel ration.
|
Labor force participation rate and the unemployment rate
: For April 2015, the Bureau of Labor Statistics (BLS) estimates that the number of employed workers in the US was 148,523,000. The total number of workers who were not employed but were actively seeking work or waiting to be recalled from layoff was 8..
|
Understanding of emc are the concepts of differential mode
: The fundamental to an understanding of EMC are the concepts of differential mode, common mode and antenna mode radiated field coupling. Describe the differences between differential mode and common mode coupling. How does it apply to both emissio..
|