What is the definition of total quality management

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What is the definition of total quality management?

A. It is a belief that all employees within an organization work to fulfill customers' needs while also working to improve profitability.
B. It is a belief that all employees within an organization work to fulfill customers' needs while also working to improve productivity.
C. It is a belief that upper management leads by enforcing quality in all of their work. The quality implementation will trickle down through the organization.
D. It is a belief that a project manager must implement quality by leadership and a series of risk/reward principles.

Reference no: EM13668103

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