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What do you think of kevins response

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Reference no: EM131957230

Problem

The CEO Kevin Johnson was on Good Morning America.

What do you think of his response? Do you think Starbucks has a good CRM Strategy and are they adhering to it? Would you do anything differently? How would you expand Mr. Johnson's plans to respond to the situation?

News: Starbucks CEO orders 'unconscious bias' training after 'reprehensible' arrest by BILL HUTCHINSON.

Reference no: EM131957230

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