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What are the two major types of crm systems

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Reference no: EM131459413

Question: 1. What are the two major types of CRM systems? The two major types of CRM systems are purchased and customized.

2. Describe two steps a firm can take to rejuvenate a lost relationship. Marketers can rejuvenate a lost relationship by changing the product mix, if necessary, or changing some of their processes.

Reference no: EM131459413

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