Upgrade project risk management plan national camper trailer

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Reference no: EM133861108

Question

Case Study Information NCT CRM Software Upgrade Project Risk Management Plan National Camper Trailer Pty Ltd (NCT) produces bespoke camper trailers. As part of the organisation's upgrade to sales and service they have decided to upgrade their old excel spreadsheet customer records with a new Customer Relationship Management (CRM) system. The upgrade will allow them to introduce a targeted strategy to earn more about customers' needs behaviours, and develop stronger relationships with customers. The Executive Management Team understands the necessity to develop a detailed Risk Management Plan that clearly identifies risks, maps out impact versus probability, plan responses, assign ownership to the risks, understand triggers, make back up plans and measure risk appetite. NCT have provided you with a detailed brief on the requirements to produce a robust, valid and accurate Risk Management Plan.

Reference no: EM133861108

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Upgrade project risk management plan national camper trailer : Information NCT CRM Software Upgrade Project Risk Management Plan National Camper Trailer Pty Ltd (NCT) produces bespoke camper trailers.

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