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You are the new manager of a major clothing store that is fac-ing a crisis. This clothing store has been the leader in its market for the last 15 years. In the last three years, however, two other major cloth-ing store chains have opened, and they have steadily been attracting customers away from your storeyour sales are down 30%. To find out why, your store surveyed for-mer customers and learned that they perceive your store as not keeping up with changing fashion trends and new forms of customer service. In examining how the store operates, you found out that the 10 purchasing managers who buy the clothing and accessories for the store have been buying from the same clothing suppliers and have become reluctant to try new ones. Moreover, salespeople rarely, if ever, make suggestions for chang-ing how the store operates, and they don't respond to customer requests; the culture of the store has become conservative and risk-averse. Questions 1. Analyze the major forces in the task environment of a retail clothing store. 2. Devise a program that will help other managers and employees to better understand and respond to their store's task environment.
During our last class you will be asked to present an article from the business press that directly relates to any of the topics covered in class. You need to a) distribute a copy of the article to your classmates and myself, b) submit a copy of your..
There are a variety of functional strategies a company can employ for a specific product, service.
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Briefly summarize the nature of ERP software.
To what extent does your organization do surveys and polling exercises? What sorts of results do you get? How often is your employee survey, and how well is this communicated? Regarding the issues raised by surveys and polls, assess how effectively t..
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