Reference no: EM131122757

QUESTION 1

1. What is one of the differences between Medicare and Medicaid?

		Medicaid is funded by the federal government, while funding for Medicare is shared by the federal government and the states.
		Medicaid has age limitations, while Medicare covers consumers of all ages.
		Medicaid has age limitations, while Medicare covers consumers of all ages.
		Medicaid has more limits on the type and duration of services covered than Medicare has.

QUESTION 2

1.  In the past, quality measures have focused primarily on process and/or structure. In order to effectively measure and improve quality, those two elements need to be put aside, and attention must be paid exclusively to outcomes.

 True

 False

QUESTION 3

1. A caregiver yelling at or threatening the person receiving care is a form of what type of abuse?

		fiduciary
		sexual
		physical
		emotional

QUESTION 4

1.  A living will is a specific type of advance directive in which the consumer declares the wish to live, and specifies that all possible heroic measures be taken toward that goal.

 True

 False

QUESTION 5

1.  The person or group in an organization that is responsible for making policy is the:

		administration.
		chief executive officer
		governing body.
		management.

QUESTION 6

1. While it is necessary to issue policies and establish new procedures, for cultural change to happen, behavior must change. The most effective way that a manager can change the culture of an organization is to lead by example.

 True

 False

QUESTION 7

1.   Which of the following is a clinical application of HIT?

		a staff member enters care-related information into the information system
		a manager creates a staff schedule
		personnel files are updated in a timely manner
		a staff member enters billing information about a consumer

QUESTION 8

1.  As society ages, the expectation is that there will be an increases both in the number of people with a chronic condition and the number of people who have multiple chronic conditions.

 True

 False

QUESTION 9

1. Which culture change approach includes creating small houses and cross training staff to perform tasks across departments/functions?

		Eden Alternative
		Wellspring Model
		Green House Project
		Pioneer Network

QUESTION 10

1.  Culture change is based upon empowering the front line staff with power and authority, and creating self-directed work teams

 True

 False

QUESTION 11

1.  Community relations is best defined as:

		activity focused on getting consumers to purchase a product or service.
		the process of building good relationships between organizations and consumers.
		the process of building a favorable image within the lngg term care facility itself.
		positive interaction between organizations and consumers.

QUESTION 12

1. A manager who sincerely expresses the desire to do what is right, and acts accordingly, can be said to be successful at managing ethically.

 True

 False

QUESTION 13

1.  A team of managers asking questions such as Are there segments in the market, or What are the overall trends in the industry is engaging in:

		self-assessment.
		external assessment.
		clinical development.
		none of the above.

QUESTION 14

1.   When a nursing home resident refuses a bedrail to prevent a fall, the ethical conflict is autonomy vs safety

 True

 False

QUESTION 15

1.  What is resident centered culture change and organizational culture change  Why does a long term provider need to manage both?  Your essay should not be more than three (3) paragraphs.  To assure that I get your essay, please include it here and send a copy to my Lehman email address as well