Suitable Quality Policy

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Reference no: EM133896430

Questions

1. Which of the following could represent a suitable Quality Policy?

a) "We strive to prevent mistakes."

b) "We promise to fix any mistakes we make."

c) "We invest in finding mistakes before you do."

d) All of the policy statements are acceptable

2. Which statement is accurate, but inappropriate to say to your manager?

a) "Dear manager, 85% of the reason we have defective products relates to your role not mine."

b) "Dear manager, it is ok if I miss the training since my performance at my job is less important than your ability to manage in terms of delivering quality products to our clients."

c) Neither statement is accurate, and thus they are inappropriate.

d) Both statement are accurate, but inappropriate.

3. When planning the testing of a product, PMs must ensure the client contributes to the design and execution of the Verification and Validation tests.

a) True

b) False

4. Based on PMBOKv6, PMs must ensure that Test and Inspection plans for the project's products or services are part of the overall project plan. PMBOKv7 is less prescriptive in regards to the Inputs, Tools & Techniques and Outputs at the process level. When executing and controlling work, the test plan is put into practice. How do the PMBOKv6 processes "Control Quality" and "Validate Scope" relate to the terms Verify and Validate?

a) Both processes embody the Verification and Validation steps.

b)  Verify and Validate refer to the V-Model of testing, with verification being done at the Unit and Integration order of testing and validation being done at the System and UAT order of testing.

c) Control Quality is a Verification step and Validate Scope is a Validation step.

d)  Control Quality is a Validation step and Validate Scope is a Verification step.

5. To assess or "Benchmark" a Quality Management System, what information do you need to gather?

a) Prevention, Appraisal, Internal Failure and External Failure costs from recent projects.

b) Project Customer Prioritization from other projects in your organization.

c) Project Specifications.

d) Prevention and Appraisal costs from recent projects

6. Use the following key to answer the question...

Customer Prioritization Matrix Customer A Customer B Customer C Customer D Row Total Relative Decimal Value

Customer A- n/a 10 1 5 16 0.538

Customer B- 0.1 n/a 1 5 6.1 0.205

Customer C- 1 1 n/a 5 7 0.236

Customer D- 0.2 0.2 0.2 n/a 0.6 0.020

Grand Total 29.7

Requirement Prioritization Matrix

Customer A

Requirement value Requirement 2 Requirement 3 Row Total Relative Decimal Value

Requirement 1 - n/a 5 1 6 0.347

Requirement 2- 0.2 n/a 10 10.2 0.56

Requirement 3- 1 0.1 n/a 1.1 0. 064

Grand Total 17.3

Customer C's Weighted Requirement Prioritization of Requirement 2 is

a) 0.56

b) 0.236

c) 0.132

d) Not available based on the data provided.

7. A representative of the PMO notified you of an internal audit they want to perform on the project you are coordinating. Later in the day, you brainstorm with your team about the possible reasons for the audit. Which of the following can you eliminate as a possible reason for this audit?

a) The PMO wants to know the current status of the project.

b) The PMO wants to know if project templates are being used appropriately.

c) The PMO is preparing for an annual audit from an accounting company.

d) The PMO wants to know if the team roles are effective as assigned.

8. As a project manager, it is important to let the team members who will be performing the work also be the people that estimate the work. Estimating is not the PM's responsibility. Which of the following is another item the PM's are not directly responsible for?

a) Performing variance analysis.

b) Negotiating the triple constraint with functional managers

c) Maintaining a quality system for the organization.

d) Coordinating the work of team members.

Reference no: EM133896430

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