Situation demonstrates maturity and professionalism

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Question

Condense: The new graduate nurse's response to the situation demonstrates maturity and professionalism. By choosing to address the issue calmly and respectfully at the end of the shift, the nurse avoided escalating the situation in front of patients and colleagues. Requesting a mediated conversation with the charge nurse and supervisor present was a strategic decision, ensuring that the concerns were heard in a formal setting and that there was support for resolving the issue. During the mediated conversation, the new nurse clearly articulated the unprofessional behavior experienced and emphasized the expectation of being treated with respect. This approach not only highlighted the specific issues but also reinforced the nurse's commitment to maintaining a professional work environment. The charge nurse's commendation of the new nurse's handling of the situation underscores the importance of addressing incivility through appropriate channels.

Reference no: EM133877339

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