Reference no: EM133193686
Learning Outcomes:
Communicate better, knowing that good communicators make better managers and that communication is a dynamic process basic to individuals and organizational life.
Perform all communication abilities, including thinking, writing, speaking, listening, and assessing the technology.
Analyze effective business letters, memorandums, and case studies.
Question(s):
Part 1: Writing Exercise
1. In the role of a senior decision-maker in your business, write an announcement for your employees on one of the following subjects:
a. On-site smoking
b. Changes in working hours
c. Overtime
d. Or early retirement.
2. Write a bad-news message to your customer informing him/her that their claim was rejected.
3. Consider firing one of your employees. What communication channel would you choose to inform him/her about your decision and why?
Part 2: Critical Thinking
Here is a portion of an online forum about a company's performance review system:
(1) Jackson: Our current performance review system really isn't working well. Can you all share your major concerns with the current annual system and share what you view as the benefits of a quarterly review system?
(2) Cynthia: It really doesn't matter what we think about the review system. Management won't listen to us anyway.
(3) Erin: Do any of you know when the next team meeting is? I have it on my calendar for next Monday but that's Labor Day. Pretty sure that's not right.
(4) Nigel: Whether our reviews are annual, quarterly, daily, or hourly, we never get evaluated fairly, especially in our department. Wayne has his favorites.
(5) Vilma: I don't think we should change anything. I think our human resource team is all knowing and has created a perfect system. I'm motivated to improve my behavior every single time I get my annual review back. It's always the happiest day of the year! Of course, if we had a quarterly system, we could have four happy days per year. Food for thought.
Read the sample forum and answer the following questions:
a. What is the primary problem with section 2 of the forum?
b. What is the primary problem with section 3 of the forum?
c. What is the primary problem with section 4 of the forum?
d. What is the primary problem with section 5 of the forum?
e. How to turn this forum into an effective one?
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Write a persuasive claim letter to customer service
: Write a persuasive claim LETTER to Customer Service, Aria Resort & Casino, 3730 Las Vegas Boulevard, Las Vegas, NV 89158. Glendale Community College.
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Creating a team charter
: Read the Byrd & Luthy article, Improving Group Dynamics: Creating a Team Charter (2010). Your small group/team will develop a group (team) charter.
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Discuss about the death penalty
: Based on systematic examination of states with the death penalty, that strongly suggests the death penalty does not deter crime. Kaplan Career Institute.
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What role does midriff play in marketing to teenage girls
: What role does the "midriff" play in marketing to teenage girls? Describe what the narrator calls "the feedback loop." University of New Hampshire.
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Role of a senior decision-maker in business
: In the role of a senior decision-maker in your business, write an announcement for your employees.
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Identify remain unaddressed and locate gaps in literature
: Identify questions that remain unaddressed and locate gaps in the literature that ultimately point to directions for future research. Saint Xavier University.
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Define the three types of rhetoric
: In class, we also discussed five canons of rhetoric (e.g., invention, arrangement, style, memory, delivery).
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How a specific relationship in workplace with a coworker
: Examine how a specific relationship in your workplace with a coworker or boss is perceived by you based on the range of interpretations available to you.
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Discuss organization behavior
: The Organization Behavior textbook found on the Background page of this Module. Savannah College of Art and Design. BUS 401.
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