Reference no: EM131620364

Question: Vehicles pass through a toll gate at a rate of 90 per hour. The average time to pass through the gate is 36 seconds. The arrival rate and service rate follow Poisson distribution. There is a complaint that the vehicles wait for a long duration. The authorities are willing to install one more gate to reduce the average time to pass through to 30 seconds, if the idle time of the toll gate is less than 10% and the present average queue length at the gate is more than five vehicles. Check whether the installation of the secood gate is justified.