Review the literature on conflict management

Assignment Help Project Management
Reference no: EM132402815

Introduction:

Caledonian LLC is a medium sized construction organisation. In recent projects, they have been adversely affected by conflict between themselves and the client & within the organisation itself. And have struggled with the management of these areas of conflict which, in certain situations have led to disputes, resulted in significant financial losses and degraded working relationships.

Task:
Based on the above information, critically review the literature on conflict management. Use the article by Loosemore. M et al (2000) as the starting point for a discussion relating to conflict within organisations. You should then go on to examine the typical causes of conflict within and between organisations and their impact / reactions (good and bad). You should provide recommendations to Caledonian LLC to improve their performance on managing conflict within their organisation and between it and their clients.

Method:
Working individually, you are to write report (using headings and subheadings) as set out in the task above. You are required to further research the subject and expand on the issues raised. The report is to be fully referenced and all sources of information must be correctly identified and cited within the text.

The Harvard System of referencing should be used and more information. Academic neglect to reference your work correctly will lead to a poor mark and possible failure of this assignment. The coursework feedback form provides a guide to the marks available for this work and each section of your report should be reflective of this weighting.

Report Contents:
• ToC
• Introduction: what is report about? Aim of the report, you can say about the structure of the report.
• Literature review and analysis: Origin/definition of Conflict, Conflicts in construction, Types of conflicts, Causes of Conflict, Within/Internal conflicts, Between/External conflicts, Level of conflicts, Impacts/Outcomes of Conflicts, Conflict management and styles, Resolutions approaches/tools.
• Conclusions and Recommendations for effective conflict management by Caledonian LLC. This can be at two levels, for internal and external conflicts.
• References: You must give not less than 15 references, All references must be related to the subject and they must be clearly citing in the report, All references must be in Harvard Referencing and must be full references this include URLs or DOIs and viewed day.

Attachment:- Project Management.rar

Verified Expert

The construction industry has several departments like civil, mechanical, electrical and so on, herefore presence of conflict factors are also huge. The actors present in the industry are owner, contractor, local community, engineers and the employees. Therefore, conflicts over the technical department, contract department, raw materials department and local community section all are considered in this industry. Two types of conflicts generally occur. External conflicts consider the external stakeholders and internal conflicts consider owner, contractor and employee. In the construction industry, there are different types of conflicts which may impact on the operation of the projects that are taken up by the organisation and the relationship with the clients.

Reference no: EM132402815

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