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Resistance and curb future turnover

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Reference no: EM131525957

You're the Chief Information Officer for your 20,000-employee small-box retail company. Your company is struggling financially so it has decided NOT to invest in capital IT expenditures for the remainder of 2016 and all of 2017. Instead, the CEO and executive committee have asked you to put the team in MAINTENANCE MODE and not work on new projects. Upon presenting this decision to your 170-person IT team, the message was not received well even though you presented it as a short-term situation that would not continue beyond 2017. In fact, after the meeting you received feedback from your management team that a number of your star-teammates were heard saying they were going to seek employment elsewhere because of the proposed under-utilization of their talents over the next 20-month period. Given this resistance to the change you announced, what do you and your management team do? How can you and your team use COMMUNICATION to mitigate this resistance and curb future turnover?

Reference no: EM131525957

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