Prepare a report of each situation that you could

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Reference no: EM132348324

1. Describe three situations when you or someone you know responded to an enquiry. Record the details. Prepare a report of each situation that you could provide to a supervisor for later discussion in a team meeting.

2. Why is it important to undertake recordkeeping and reporting when dealing with enquiries? Give at least four reasons.

Reference no: EM132348324

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