Reference no: EM133926298 , Length: 1500 Words

IT Project Management

Assessment Item:

Introduction
This is an individual assessment. You are required to prepare a comprehensive project charter, identifying project background, business and project objectives, project acceptance and success criteria, stakeholders and management strategy, a detailed work breakdown structure, deliverables, and milestones for a given case scenario.

CASE SCENARIO
The IT organization for Mankind Hospital (MH) took the lead in championing the time keeping system (TKS) project that provides various types of services and solutions for both internal (doctors, nurses, students) and external (patients) customers. Some of those services and solutions include the registration system, employees' clock in/out system, payment system for patients, and computing power for medical research. TKS is a formal project which has a project manager and a team of skilled and knowledgeable members. All the members are motivated and committed to the project. Get expert-level assistance in any subject with our assignment help services.

Project Scope
It had been emphasized since the beginning of the project that the objective of TKS was to implement a new time keeping system for MH. The system's replacement represented an operating necessity. It was a $1 million project and was anticipated to take 18 months to complete. The motivation for the project came from the fact that the vendor which provided services for the current time keeping system had sold its system to another company. As a result, MH was forced to make a change because the support for the current time keeping system would be discontinued by the new vendor. Management was faced with two options: (1) purchase a new system from the new vendor, or (2) seek other vendors for time keeping systems. The first option appeared to offer fewer risks (familiarity with the previous generation of the system) and enabled MH to keep the front-end system for its employees (e.g., tax system, clock in, clock out).

Furthermore, it is required to add a new transaction inquiry feature of the TKS system, which will make the system much more user friendly, a feature that currently is not in the project plan. However, the new feature imposes more technical difficulty than what the team had expected and will cause an increase in the project cost and schedule.

Project Strategy
It primarily focuses on maintaining a stable, limited line of products or services; it offers best quality with low cost; and it delivers what its customers want. Influenced by the business strategy, project management elements are directed to satisfy customer needs through the delivery of quality products and services. The first priority of the TKS project is to install the system and make it work correctly with all other existing systems. The major constraints are cost and schedule, since the project has limited resources and a strict go - live date, previously announced to all employees.

Objective: The objective of the TKS project is to implement a new time keeping system to the organization. The target customers are payroll specialists and the users of the new system.

Product Details: The product is a time keeping system that stores all employee - related transactions. More precisely, TKS has to integrate employee data, leave accrual balances, labor schedules, and modified pay rules into a new system. This includes developing new interfaces, training 500 timekeepers, and deploying the application to all personal computing devices. Even though it is an off - the - shelf product, the team had to work on the details with the vendor, especially the product interfaces with the existing hardware which required some modifications by the vendor. The inputs from payroll specialists are vital for getting initial set - up and configuration of the system. Resources are required from the Payroll office, Field Technical Services, Network Applications, Unix Administration and Database Administration, and a focus group consisting of timekeepers and managers from a cross - section of the hospital.

Success Criteria: The primary success measure of the project was the accuracy of the system. Other success criteria include the following: user - friendly interface, July go - live, and $1 million total cost.

Project Process: TKS has four major phases (with addition to some sub-phases) to complete - Integration and Request (New IT requests, Initial analysis), Project Planning (Requirements documents, Planning), Project Execution (Execution), and Implementation and Support (Go-Live, Project Retrospective, Close-out)- and three major decision checkpoints: functional review, baseline review, and customer approval.

Draft a project charter that demonstrates a great understanding of the complexity of the project. Your document should be a single word or pdf document containing your report.
Your report must include:
Title Page: The title of the assignment.
Introduction: A statement of the purpose for your report and a brief outline of project (one or two paragraphs).
Body of Report: Describe the tasks you performed as mentioned in the instruction. The report must discuss about the project plan including Project Charter, WBS, Risk Plan, findings and the elements that are mentioned in preparing and developing project plan.
Conclusion: A summary of the points you have made in the body of the paper. The conclusion should not introduce any ‘new' material that was not discussed in the body of the paper. (One or two paragraphs)

References: A list of sources used in your text. They should be listed alphabetically by (first) author's family name. Follow the IEEE style.