Poisson and exponential distributions appear to be relevant

Assignment Help Operation Management
Reference no: EM131034519

Calls arrive at Lynn Fish's hotel switchboard at the rate of 2 per minute. The average time to handle each is 20 seconds. There is only one operator at the current time. The Poisson and exponential distributions appear to be relevant in this situation.

a. What is the probability that the operator is busy?

b. What is the average time that a customer must wait before reaching the operator?

 

c. What are the average numbers of calls waiting to be answered?

Reference no: EM131034519

Questions Cloud

Provide supporting information about your action plan : One-Page Action Plan: The written portion of the paper is to include one-two paragraphs that provide supporting information about your action plan and how it will be used. For the one-page action plan, you are to create a learning and development pla..
Calculate the utilization efficiency of the work center : You are the production manager of a company that makes baseball caps and your work center consists of 10 machines that operate 40 hours a week. In a 4-week period (normally 22 days) it actually worked 440 hours and produced 540 standard hours of work..
Capacity of a bottleneck operation by adding new machine : A small firm intends to increase the capacity of a bottleneck operation by adding a new machine. Two alternatives, A and B, have been identified, and the associated costs and revenues have been estimated. Annual fixed costs would be $14,000 for A and..
Considering the trend and seasonality : A tourist center is open in Spring, Summer, Fall, Winter. The owner-manager hopes to improve scheduling of full-time employees by determining seasonal relatives for each of these seasons. Using the depersonalized data, it is observed that the demand ..
Poisson and exponential distributions appear to be relevant : Calls arrive at Lynn Fish's hotel switchboard at the rate of 2 per minute. The average time to handle each is 20 seconds. There is only one operator at the current time. What is the average time that a customer must wait before reaching the operator?..
Calculate seasonal relatives-centered moving average method : A tourist center is open in Spring, Summer, Fall, Winter. The owner-manager hopes to improve scheduling of full-time employees by determining seasonal relatives for each of these seasons. Data on recent traffic at the center have been tabulated and a..
Conventional budgeting versus zero-based budgeting : What are the advantages/disadvantages of conventional budgeting versus zero-based budgeting. Is one more useful during economic downturns? During economic upturns?
Two different forecasting techniques : Two different forecasting techniques (F1 and F2) were used to forecast demand for cases of bottled water. Actual demand and the two sets of forecasts are as follows: Using (at least) one of the metrics we have seen in class, identify the forecast tha..
What is the efficiency rating of the current operation : A company is using a Kanban system with 2 containers, each holding 50 parts, between a downstream (using) and an upstream (producing) work center. The using work center can handle 250 jobs per day. What is the efficiency rating of the current operati..

Reviews

Write a Review

 

Operation Management Questions & Answers

  Measure the applicants cognitive abilities

Company XYZ is using an aptitude test to measure the applicants’ cognitive abilities. The score of the test can vary from 10 to 100. A score of 10 indicates very low cognitive abilities whereas a score of 100 indicates exceptional cognitive abilities..

  Leaders to help them formulate new ideas

There is not a traditional answer to meet every problem in an organization. The latest theory could be outdated within a few years. Therefore, in many cases leaders must create their own strategy

  Organisational behaviour-consequences of political behavior

What are the causes and consequences of political behavior? Describe for us how you have benefitted from your use of power and politics, or, how you have witnessed another benefit from this. Remember, there are losers in this game. Do you consider po..

  Manufactures drapery lining fabrics

Rockland Industries is a Maryland corporation that manufactures drapery lining fabrics. Rockland uses approximately 500,000 pounds per year of antimony oxide, a fire retardant, on its fabrics. Rockland filed suit seeking as damages the difference bet..

  Calculate the allowable standard deviation

Rachel loves to bake cookies, but she has an old oven that has trouble maintaining a constant temperature. if the acceptable temperature range for making the cookies is 350 plus or minus 5 degrees.

  Elucidate how does technology transform information in p-om

There is no length requirement for these questions. Elucidate how does technology transform information in P/OM. Does technology play a role in job design.

  Managing complexity from an it managerial perspective

Managing complexity is paramount to the successful launch and implementation of an EA system. Discuss the principles of managing complexity from an IT managerial perspective.

  Discuss possible dissatisfies-satisfiers and exciters

Select a business you are familiar with. Identify the business and then identify and discuss possible dissatisfies, satisfiers, and exciters/delighters of the business.

  Analysis of the international legal issues

Prepare a research paper in APA format that demonstrates your analysis of the international legal issues that are involved in both examples. Specifically, your paper must include the following elements in addition to answering the questions in eac..

  Under which topic in operations management are models found

Under which topic in operations management are models found?

  What is the business community responsibility regarding

What is the business community's responsibility regarding mitigating social problems?

  In the context of spatial clues in nonverbal communication

Rhonda is the CEO at Eliat Corporation, a multinational company. In the context of spatial clues in nonverbal communication, which of the following best indicates that Rhonda has a position of power and status in the company?

Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd