Job in the insurance claim processing department

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Reference no: EM13949177

Faye is overwhelmed in her new job in the insurance claim processing department. Her supervisor is looking for a rejected claim in Faye's desk and finds a drawer marked "Returns and Denials," which contains nearly two hundred returned/denied claims sent back by the carriers for various reasons. If you were Faye supervisor, how would you handle this situation? Would you fire Faye? Would you have a meeting with Faye?

Reference no: EM13949177

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