Reference no: EM133856181

Assignment:

Advovate with client to optimise client outcomes and provide ongoing support

Case Study A:

Faye's is an Aged Care facility as she is no longer capable of caring for herself. Whilst she is mobile and coherent, Faye is qi]]uite introverted and spends most days sitting, reading, and staring out the windows. However, when she hears everyone singing to the piano she sparks up and likes to join in.

When her son cnes to visit she becomes very agitated and upset. You recently overheard him speaking quite harshly to her about her finances and when you entered the room you saw he had Faye's hand trying to make her sign a document. When you entered the room a colleague was in the room at the time.

Faye also has daughter who lives interstate and doesn't visit very often, however when she does, Faye's fae lights up and they soenbd hours talking and laughing.

Yor are concerned, particularly as the colleague is very friendly with Faye's son and has mentioned she has met him for coffee several times.

1. How would you assess Faye's ability to advocate for herself?

2. What are the potential barriers / risks in this situation?

3. Details the most effective way to initiate, negotiate and implement relevant strategy for addressing Faye's rights and needs.

4. How would you ninmise the potential for harm to client in this situation?

5. Who would be the most appropriate contact to represent Faye and optimise the outcome? Explain why?

6. What is the process to ensure Faye's situation is kept in confidence?

7. How would you support and encourage Faye to exercise her rights and personal preferences without compromising her safety?

8. Explain the legal organisational and duty of care requirements in this situation.

Case Study B:

An older transgender woman with dementia, who had lived most of her life as a woman but had never had see reassigment surgery, was forced by staff of the religious aged care home where she was being cared for, to live as a man.

1. Identify the issues in this scenario

2. Is the LGBTI a community or a culture? Pleae explain your answer

3. How could yours or other people's prejudices affect the rights of the LGBTI community?

4. What standard and / or legislative framework have been breached if any?

5. What could you do bout supporting the LGBTI community within this aged care home?

Case Study C:

Cerebral palsy can affect a person's ability to finely coordinate the muscles around the mouth and tongue that are needed for speech. The respiratory coordination that is needed to support speech can also beaffected, e.g. some people may sound 'breathy' when they speak. Some adults with cerebral palsy may not be able to produce any sounds, others may be able to produce sounds but have difficulty controlling their movement enough to produce speech that is clear and understood by others.

1. How can you demonstrate respect for a person with cerebral palsy who has difficulty with verbal communication?

2. What could be the best way to effectively communicate with this person?

3. When communicating with others how can you show respect for diversity?

Case Study D:

You have a client who you are supporting in their own home. The client is a 45 year old Muslim gentleman with an intellectual disability who is refusing to eat or drink between sunrise and sunset. You don't think this right.

1. How might you meet this gentleman's needs?

2. How can communication cards be used to assist clients?Please provide 2 examples.

3. When a language barrier is identified with a client, provide 2 examples of how you could affectively communicate with them.

4. List four (4) examples of communicating constructively and how it affects relationships?

Promote understanding across diverse groups

Case Study E:

Nancy has come to the respite centre you work in for a month long stay. Nancy's partner june visits her once a week. When June visits they hold hands, cuddle and kiss. You hear another staff member gigling and saying how disgusting it is that they are doing this where everyone can see. June overhears the staff member and decides to put in a formal complaint to the centre.

1. Why do you think June put in a complaint?

2. Do you think the staff member June overheard was acting ethically or legally? Give a reason for your answer.

3. As the staff member's supervisor, what approach would you take with them to be more culturally considerate?

4. What strategies could be used to prevent such conflict / bias from happening with anyone again?

Case Study F:

Michael is a big burly Lebanese man who who is 85 years old. He has just become a resident of an Aged Care facility as his wife of 64 years, who was his fulltime carer, has recently died and his family is unable to care for him. He has limited English and is very intimidating in his behaviour.

He is refusing to be attended to by male carers and insists on female carers looking after him. The female carers are finding him difficult to care for and have expressed concern with his attitude and behaviour.

Fellow clients are avoiding him and the situation is becoming very uncomfortable for all concerned.

1. As the Team Leader, identify and explain the issues in the above scenario.

2. Detail how you would deal with this situation and what considerations you will need to take into account?