Reference no: EM133975984
Questions
1. The assistant should maintain a __________ folder containing the physician's preferences, as well as other items relating to travel.:
Travel
Itinerary
Agenda
Report
2. According to data collected by the Census Bureau, as of 2010, 4.4 million U.S. homes had three or more _____ living together under one roof.
people
males
generations
females
3. An official publication of the American Association of Medical Assistants is the __________________.
OSHA
JAMA
MEDLINE
HIPAA
4. When asked to design and construct a method to convey practice information to patients, Rivka was unsure of how to begin. She works for a new pediatrician and the general parent population of their patients is below the age of 30. Which of the following would be a productive first step?
Compile all the procedures and policies of the practice in a brochure format.
Research local printing costs.
Take a class on web design.
Conduct a survey of the patients' parents to determine their desired mode of delivery, such as electronic, written, or both.
5. You are the administrative medical assistant at a large cardiology practice and just received a nasty complaint via email from a patient. You know the patient is incorrect in her accusations. What would be your best course of action?
Send a response immediately to the patient telling her she is wrong.
Get the patient on the phone and tell her never to send another email.
Allow time to gather more data and reevaluate your first response.
Key in a response in all caps and send to the patient.
6. What part of the policies and procedures manual would include names, positions, physical locations, telephone or extension numbers, cell phone numbers, and pager numbers of everyone in the office?
Office personnel directory
Employee management directory
Employer directory
Proprietor directory
7. Good stress, also called ____________, is our body's nudge to maintain its function.
Eustress
Distress
Prestress
Prostress
8. A person or reputable agency used to assist with travel arrangements is a(n) _____________.
Travel agent
Service agent
Tourism guide
Journey agent
9. Good managers must be able to analyze the _________ of each situation and implement the most appropriate leadership style.
Dynamics
Hopelessness
Lethargy
Senselessness
10. How should chairs in the waiting area be arranged?
With no spaces to allow for maximum seating
With adequate walking space for patients
Spaced out to prevent spread of illness
There should be no seating provided
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Protecting the personal health information
: We work in an environment that is keen to protecting the personal health information for all patients.
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Experience presenting qi project to stakeholders classmates
: Reflect on your experience presenting your QI project to stakeholders classmates, BSN Curriculum group, Undergraduate program director, etc.
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The size of the community-gender-age-race and income
: The size of the community, gender, age, race, income, educational level, percentage living in poverty, crime rates, occupations, health and nutrition rates,
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Pain transduction-pain transmission and pain perception
: What are the differences between pain transduction, pain transmission, pain perception, and pain modulation?
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Implement the most appropriate leadership style
: Good managers must be able to analyze the _________ of each situation and implement the most appropriate leadership style.
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Efforts to educate on strokes were effective
: Explain how to evaluate whether the efforts to educate on strokes were effective and Include in the explanation the tools you might use to do this evaluation.
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Malnourishment is factor in this family
: What additional assessment information would you collect? What factors would you consider to determine whether malnourishment is a factor in this family?
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Polymorphism poor metabolism phenotypes
: Your patient undergo genetic testing and found to have a CP2D6 polymorphism poor metabolism phenotypes.
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Complains of abdominal cramping and feeling dizzy
: An 8 hour postpartum client complains of abdominal cramping and feeling dizzy.
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