Identify the five strategies to manage conflict

Assignment Help Management Theories

Reference no: EM131465235

1. What are seen as the four key qualities of a project manager?

A. General management, Change management, Project management, Subject matter expert (SME)

B. Strategist, Change management, Project management, SME

C. General management, Change management, Project management, Trust

D. General management, Leadership, Project management, SME

2. During which stage of team development do members accept that they are part of a project group but resist the constraints that the project and the group put on their individuality?

A. Norming

B. Storming

C. Performing

D. Adjourning

3. Project leadership is about coping with:

A. formulating plans and objectives

B. monitoring results against plans

C. change

D. taking corrective action when necessary

4. Which of the following is not one of the aspects of leading by example?

A. Priorities

B. Ethics

C. Cooperation

D. Power

5. The traits of successful project managers include all of the following except:

A. systems thinker

B. personal integrity

C. proactive

D. self-fulfilled interests

6. During which stage of team development do close relationships develop and the group demonstrates cohesiveness?

A. Norming

B. Storming

C. Performing

D. Forming

7. During which stage of team development is the team fully functional and accepted?

A. Norming

B. Storming

C. Performing

D. Adjourning

8. During which stage of team development do team members try to find out which behaviours are acceptable and what are the performance expectations?

A. Norming

B. Performing

C. Adjourning

D. Forming

9. Which of the following are considerations that need to be factored into the project team recruitment process?

A. Political connections, availability

B. Problem-solving ability, credibility

C. Ambition, initiative and energy

D. All the given answers are correct.

10. Which of these would be considered the most effective project reward?

A. Individual member rewards

B. Lump-sum cash award

C. All-expenses-paid trip for team members and their families

D. Using negative reinforcement to motivate adequate performance

11. Which of these is not one of the steps in facilitating group decision making?

A. Problem identification

B. Generating alternatives

C. Reaching a decision

D. Forcing debate

12. During the delivery phase of a project's life cycle, the most significant source of conflict is:

A. schedules

B. priorities

C. technical issues

D. procedures

13. There is a high degree of internal conflict in the forming stage of team development.

True False

14. A project vision is an image a project team holds in common about how the project will look upon completion, how the team will work together and how customers will accept the project.

True False

15. When giving a status report to superiors, project managers must present the most positive image possible including, if necessary, stretching the truth.

True False

16. Describe the typical contents of a Resource Matrix.

17. Describe the typical contents of a Human Resource Management Plan.

18. Identify the four requirements for an effective project vision.

19. What questions should be asked at project team meetings to draw out lessons learned and continuous learning.

20. Identify the five strategies to manage conflict.

Reference no: EM131465235

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