Reference no: EM133876315

Question

Determine a work area in your organization that you would like to use for assignments in this course. Focusing on one area will help you organize your work for any future assignment.

1. Construct a presentation using PowerPoints® with voice over and create a twelve-step project charter for your workflow redesign. This should be about a health care system component (Example of a system component could be the admission process into an emergency room) and frame the project in a quality-improvement modality by establishing a plan for improvement. In your text book page 228-229 list the twelve questions that must be answered for this assignment.

2. Construct a PowerPoint® presentation of a workflow design for the same health care system component using appropriate Yourdon symbols and conventions.

3. Include these steps to create your workflow redesign:

identify process to be mapped;
identify and involve individuals who perform the tasks;
map the current state; assess current state workflow;
identify opportunities for improvement;
identify data to measure redesign outcomes;
map future "to be" process; test new workflows and processes;
train on new workflows and processes;
go live with the new workflows and processes;
and analyze data and refine workflows and processes,