Identify opportunities to use the spc control map

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Reference no: EM133793762

Case: Improving a commercial bank's operation performance through statistical process control.

1) The paper states that after the elimination of special causes, they observe that ".. the average cycle time and the variances (e.g. the distance between UCL and LCL) tremendously reduced, which were not only reflected in X chart, but in the R chart." Review the control charts and discuss the causes of the performance improvements.

2) Think about your own operations. Can you identify opportunities to use the SPC control map to improve the operation performance? Discuss.

3) Review and comment on at least one other student submission

4) Control Chart

5) If you have used Control Charts or Process Capability Analysis in your business, please share briefly your experience with these tools.

Reference no: EM133793762

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