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HRM- Job/Task Analysis for customer call center
Develop a job / task analysis for an entry-level job in a customer service call center
Prepare a two to three (2-3) page analysis in which you:1. Locate several job descriptions that apply to the position you have selected from the list above.2. Compare the common tasks and behavioral objectives contained within the job descriptions or lists of duties.3. Create a customized job / task analysis using the information you have found.4. Describe the organizational situation that will benefit from this type of job / task analysis.5. Identify opportunities for appropriate training to support this job and its corresponding tasks.6. Use at least three (3) quality academic resources in this assignment.
Show the benefits of using HRM technology, and compare and contrast the three types of HRM software;
Explain the difference between techno-centric and eco-centric perspectives about sustainable development. Which perspective, in your opinion, offers the best route to averting an environmental crisis? Justify your answer.
Bribery Transactions Case Study - How should Tom respond to the rumors and why?
Analyze and describe the relationships among pay satisfaction, job satisfaction, and organizational satisfaction and their effect on individual behavior.
Common Body of Knowledge areas that need to be covered are not the same as the major activities for HR
Analyze the various codes and acts regarding discretionary employee benefits and determine which code or law has had the greatest impact on the largest number of organizations. Explain your rationale.
Prepare a discussion paper on the changing role of the Human Resource Department.
Identify at least three ways that a manager can become a more supportive communicator? Your response should be at least 100 words in length. . All sources used, including the textbook
Evaluate the various claims made by the union and counterclaims made by the company regarding the charges of unfair labor practices. Which of the arguments are most persuasive?
What do you feel will be the challenges faced by each manager in implementing and formulating a policy within a relatively short time line and How do you need to advise each manager to ensure that they formulate and implement the policy?
Human Resource Development: The pros and cons of various technologies - What are the pros and cons of various technolgies and software that Human Resource Development has to deal with
Human Resources Responsibilities: Pay and Benefits -Show the responsibility of Human Resources (HR) with regard to planning and administering pay and benefits. Also, analyze the impact of this function on the organization.
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