How should or could assertive messages been incorporated

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Reference no: EM133324128

Question: Tell about a conflict in which you have participated or about one you have observed. You may even use example about a conflict observed in a movie. First please write an in-depth explanation of the conflict. What was the conflict about? Who was involved? Then I want you to explain, using vocabulary from Chapters 5, 7, 8, and 9 and class notes to discuss empathic listening behaviors, types of listening, poor listening behaviors, conflict, spirals, confirming/disconfirming messages, etc. I also want you to discuss how "I" language or "You" language is or is not used. Provides examples. How should or could "assertive" messages been incorporated? Did you or the other person use "assertive" messages appropriately? Give examples. Was the situation a win-win, a win-lose, or a lose-lose? How do you know? How did you or the other individuals use questioning or paraphrasing to help understand the other person or resolve the conflict? Give examples. What were good listening strategies displayed? Give examples.

Reference no: EM133324128

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